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CaaS

Community as a Service

Understand how your company can achieve strategic and financial results in the short, medium and long term through Community as a Service (CaaS). We help companies that want to implement community strategies in their businesses.

Through a multidisciplinary squad, comuh combines a series of professionals and unique strategies that deliver precision and assertiveness in community design, as well as agility in implementation. Validated over more than twelve years in the market, the founders present products, frameworks and playbooks for companies and brands that really want to see results with community marketing.

Start your community now
We have the necessary skills,
from strategy to action.
All you need is the will to grow.

Why Community as a Service - CaaS?

You've just started a group and people are talking to each other, all very enthusiastic, but after a few days no one comments there anymore, some have started sharing chain messages, product sales links and even fake news. People are disengaged and you're looking for a solution.

Talking to a few people about your problem, you discovered that you needed a community manager to engage people within your group. So you asked HR to hire another employee to look after your community. But four months go by and you realize that nothing has changed and your new employee has only had feedback that so far he's been trying to get approval for the ideas he's had, but all to no avail. In other words, your community is still disengaged and you've hired someone who, four months ago, hasn't been able to deliver a result that indicates change.

Still unhappy with the idea of having a community and convinced that it doesn't work for your business, you learn that there is a way to align your business objective with the community strategy, and more than that, that there is a specific service that diagnoses your community and indicates the steps to take in order to have more than an engaged community, but a return on investment.

This sounds like an isolated scenario, but that's what we at comuh have been seeing for over 8 years. That's why we're the pioneers in Brazil in implementing community as a service, our ComuhCaaS Growth Model, which manages your entire community with an experienced and capable team that delivers results that directly impact your business.

End-to-end action

From diagnosis to structuring, launch, implementation and control, we work together with the corporation at every stage of the CaaS.

Exclusivity and performance

Our squad adapts to your company's specific challenges. We create a customized scope and assign a community manager who has a cultural fit with the brand.

360° view

With a lean structure based on your needs, we break down organizational silos and increase collaboration between sectors and teams. Implement a community strategy without interrupting the focus and flow of your business.

Data intelligence

The entire strategy will be quantified during implementation using our data intelligence. We use replicable strategies and hacks to ensure effectiveness through success metrics. 

Get in touch to set up your business community!
Talk to us

ComuhCaaS is specially designed for companies that have:

  • We want to be part of your team and not just another consultant delivering one-off projects.
  • We want to be part of your growth path - we deliver results, from strategy to execution.
  • We have a team of specialists at our disposal that we can hire as needed. You will have a person in charge, who will ensure that the service meets the goals agreed together.
  • We challenge the way you see and do communities and take you to the next level - we will accompany you as long as you need us and reduce our service when you no longer need us.

ComuhCaaS differs from traditional services:

  • We want to be part of your team and not just another consultant delivering one-off projects.
  • We want to be part of your growth path - we deliver results, from strategy to execution.
  • We have a team of specialists at our disposal that we can hire as needed. You will have a person in charge, who will ensure that the service meets the goals agreed together.
  • We challenge the way you see and do communities and take you to the next level - we will accompany you as long as you need us and reduce our service when you no longer need us.
Community as a Service means trusting a company that will help you build, manage and deliver value to your members or customers.
Community as a Service means working together with an experienced and knowledgeable team to create meaningful connections between people (customers or members) and brands (products or services).
Community as a Service means hiring a partner to make the most of your greatest asset, your community. With our ComuhCaaS you'll have the bar set high when it comes to meaningful delivery for members and your business.
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We help you grow

We help you achieve lasting, profitable growth by focusing on creating value for your community members and building solid, lasting relationships.

Together, we direct our work towards the KPIs aligned with your business.

01 –

02 –

03 –

04 –

05 –

And more

Companies with ComuhCaaS
Free diagnostic for you
to learn about the power of communities
Our diagnostic process delivers value from the very first moment with us - completely free of charge. If you like the strategy, you can choose to carry it out yourself or with us. The ideas are yours either way and cost no more than approximately 3 hours from you filling in the form, our analysis and presentation call.

Diagnosis

We invest 10-15 hours in you and show you which type of community is best suited to your needs. You simply receive the ideas presented, completely free of charge.

Action Plan

If you like the ideas we present, we'll create an action plan. If you want to carry out all or part of the plan with us, we'll move on to step 3.

CaaS

You hire the ComuhCaaS Growth Method, made up of experts with the necessary experience to carry out the strategy. They work continuously, with absolute focus, to achieve results.

Talk to our team

Why choose Community as a Service?

In comuh's community as a service you hire a team that is already engaged and experienced, which generates results quickly and covers all the specialized areas needed to achieve strategic success in line with your business objective.

  • Significant results.
  • Strategic guidelines based on community data.
  • Access to community experts.
  • Scalable solution with low risk.
Talk to one of our community experts
We work strategically, tactically and operationally on the following pillars:

Value Generation: The comuh will help deliver value to the business and to community members.

Innovative Method: The right combination of business models and ComuhCaaS is powerful.

Strategy: Setting the right direction is more important than speed of execution. We'll help you get your community strategy right.

Marketing: Aligned with your marketing team, the community will be your disruptive factor with our data-driven methodology.

Sales: The community will be your new sales machine when it is aligned with your marketing team's strategy.

Customer success: The member's journey begins before they are a customer. We help create incredible customer experiences throughout the community journey.

Talent Retention: A community's culture opens many doors. Attracting the best talent and retaining them is vital and can be done in conjunction with Human Resources HR.

How much does it cost?

Our philosophy is simple - we want our invoice to be the last one you stop paying because of the costs you save and the value we create. For our clients, our services help them save four times in employee costs.

In other words, when our clients hire the comuh, they spend less than employees in the area. Offering our clients a three times return on investment (ROI) in costs is great, but the real value is in the growth and value that the community generates for the company.

Most of our clients invest from R$9,000.00 per month in CaaS. Let's connect to learn more about your ambitions and how we can be a good fit.

I want to start the process

Is Community as a Service for my business?

The ComuhCaaS Methodology for growth has a process that incorporates everyone from founders and C-Levels to more operational functions such as human resources and organizational development, marketing and social media manager, customer success and service, data analyst and community manager.

If you need a strategy that aligns your business objectives with people engagement:

Then a business or corporate community is for you!

Engagement is not a means to an end!
What you need is a community that generates tangible results!

Why Comuh?

We are the pioneers in Brazil in offering community as a service, because we know exactly the profile and skills of the right professional to manage your community. With the founders' more than 10 years' experience in the market, comuh has a base of top-level associated specialists to moderate and manage corporate communities in various segments.

With our CaaS, the process of hiring a community manager is not an exhausting challenge. comuh helps the company's human resources team to have more time to act strategically in other areas and delivers the ideal professional to achieve the expected results, so community management is not like social media.

With a 360º view of your community through an expert SQUAD, we work with a lean structure based on your needs, break down organizational silos and increase collaboration between sectors and teams.

Schedule a meeting

Who isn't community as a service for?

Those looking for social media management

Although we excel at managing on behalf of companies and brands, we mainly focus on community management efforts. If you are an individual looking for social media management, such as increasing your personal brand or managing your online presence, our services may not be the best fit for your specific needs.

SHORT-TERM COMMUNITY MANAGEMENT NEEDS:

If you need temporary or short-term community management assistance, our dedicated in-house professionals may not be the most cost-effective solution. We specialize in providing long-term community management services to promote sustainable growth and relationship-building in your community

In search of a personal brand:

Community as a Service, our Comuh.Caas, is focused on community management and moderation, regardless of the technology. If you are a specialist looking for social media management, our services may not meet your specific needs.

comuh is a pioneer in offering CaaS (Community as a Service).
We are a company that allocates specialist squads to create and manage communities for brands and companies that want to use this strategy to leverage business results and generate value and other tangible benefits for their customers and their organization. Using our data intelligence, we deliver from diagnosis to implementation of corporate communities through management and moderation that scales impact, with greater connection and legitimacy, accelerating the achievement of goals and financial indicators, while delivering value to community members. This is the best way to retain, build loyalty and reach new qualified leads.

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